Shipping & Returns

Click & Collect is unavailable.

 

Shop In Store:

Saturday: 10am - 4pm
Sunday: 11am - 4pm

2/5 Hogan Court, Pakenham 3180
VIC

Shipping:

FREE SHIPPING for orders over $160

Australian: Shipping Prices

Brickarms Shipping: $8 Standard Postage (Tracking)


Delivery ETA: 5 - 9 Business Days.

Australia Post Standard Shipping : $12 (Tracking)

Delivery ETA: 5 - 9 Business Days.

Australia Post Express Shipping : $20 (Tracking)

Delivery ETA: 1 - 7 Business Days.

FREE Shipping on ORDERS over $150

Delivery ETA: 5 - 9 Business Days.

The order will be shipped via Australia Post.

Please Note: If you want to return your items there will be a 20% restocking fee and the item will be shipped back at your expense.

Item needs to be returned in sellable condition.


Please Note: if an order is cancelled by customer when paying by 'Buy Now, Pay Later' there will be a 10% Fee.

FREE SHIPPING for orders over $150

Shipping Schedule:

All orders will be shipped NEXT Day. If order is placed on a Friday, order will be collected by Australia Post on Monday. 

We currently offer International shipping to the below countries only.

International shipping is for 
Brickarms and Light My Bricks Kits only. If LEGO sets are ordered your ENTIRE order will be cancelled.

New Zealand: Shipping Prices

BrickArms / Light Kits Shipping is $30.00. Express Tracking.

This is due to the COVID-19 Pandemic.

FREE SHIPPING on Orders above $300


United States / Canada : Shipping Prices

Standard Shipping is $30.00 (Includes Tracking).

FREE SHIPPING on Light Kit Orders above $300


United Kingdom: Shipping Prices

Standard Shipping is $30.00 (Includes Tracking).

FREE SHIPPING on Light Kit Orders above $300

Germany: Shipping Prices

Standard Shipping is $30.00 (Includes Tracking).

FREE SHIPPING on Light Kit Orders above $300



If an order is placed outside of these countries your order will be cancelled and your funds will be refunded.

Returns Policy

As per Australian consumer law we DO NOT offer refunds for change of mind.

Consumer guarantees do not apply if you:

  • got what you asked for but simply changed your mind, found it cheaper somewhere else, decided you did not like the purchase or had no use for it
  • misused a product in any way that caused the problem.
  • knew of or were made aware of the faults before you bought the product/
  • asked for a service to be done in a certain way against the advice of the business or were unclear about what you wanted.
  • Please return items within 28 days after purchase with the original receipt for an exchange. 

 

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.